Returns & Exchanges

At Rastelli's, we stand behind the quality of our premium meats and seafood; if you are not completely satisfied with your order, please contact us within 30 days of delivery for a resolution.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team via email or phone with your order number and details regarding the issue with your shipment.

• 2.
  Provide Documentation

  To help us improve, please share photos of the product and packaging if there was damage during transit or a quality concern.

• 3.
  Review Process

  Our team will review your request within 24-48 hours to determine the best solution, which may include a replacement or a store credit.

• 4.
  Receive Resolution

  Once approved, we will immediately process your refund to the original payment method or ship out your replacement items at no additional cost.